You gotta stay focused! - Clumio's VP of product, Chadd Kenney on listening to your customers - #62

One of the great things about being a lean, agile startup is the ability to move and change quickly as the market shifts Most of the time, it is how the company adapts to shifting market conditions that determines its success. Today, we are talking with a company that Went through a major effort to refocus the company on solving the problems their customers were struggling with.

Hey everybody, this is Chris Brandt, welcome to another FUTRtech video podcast. Today Sandesh Patel and I are talking with Clumio’s VP of product, Chadd Kenney. I first met Chadd, when he was VP of Products and Solutions at Pure Storage, and now Chadd has brought those talents to Clumio. Earlier this year, Clumio made the decision to take a step back and re-evaluate how they could best serve the market, and Chadd was one of the architects of this effort. He is here to tell us how they were able to identify important gaps in this rapidly shifting market by listening to the customer. He’s going to tell us how Clumio adapted to solve those challenges.

Welcome Chadd.

Chapters:

00:00 - Intro

01:35 - About Clumio

02:40 - Pandemic Changed the business landscape

05:21 - Taking a pause to talk to customers

08:20 - New opportunity in the cloud

09:50 - Making the hard decision to step back

13:10 - The impact on company culture

19:50 - The Importance of communicating the vision

21:10 - Changing up the sales motion with self-service and AWS Marketplace

28:30 - Adding value to the sales chain

30:45 - Results of the Shift and finding ways to fix S3 challenges

34:55 - What's Next for Clumio

FUTRtech focuses on startups, innovation, culture and the business of emerging tech with weekly video podcasts where Chris Brandt and Sandesh Patel talk with Industry leaders and deep thinkers.

FUTRtech focuses on startups, innovation, culture and the business of emerging tech with weekly video podcasts where Chris Brandt and Sandesh Patel talk with Industry leaders and deep thinkers.